Data and statistics related to our regulatory activities and the New Zealand rental market.

Rental bond data

The rental bond data provides information about the activity level in the housing rental market since January 1993.

The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.

Rental bond data

Dispute resolution statistics

Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.

Latest Statistics - Q2 2025 (01 Apr - 30 Jun 2025)

Who made applications to the Tenancy Tribunal?

Landlord applications Tenant applications
5,960 1,241

Where were the tenancies related to Tenancy Tribunal applications?

  
District of tenancy
%
1 Auckland 42.04%
2 Christchurch 7.71%
3 Hamilton 5.10%
4 Wellington 4.03%
5 Papakura 3.04%

What were the Tenancy Tribunal applications about?

Note: there are more disputes than applications, as a single application can be about a number of different disputes.

 
Overall: top disputes detailed in applications
Number of applications
%
1 Rent Arrears 4,171 57.92%
2 Refund Bond 2,963 41.15%
3 Termination/possession 2,910 35.86%
4 Compensation / Damages 2,289 32.19%
5 Outgoings 1096 15.22%
6 Exemplary Damages 669 9.29%
7 Vacated more than 2mths - s91A 615 8.54%
8 Rent arrears reach 607 8.43%
9 Remedy of breach 481 6.68%
10 Cross Application 473 6.57%

Landlord applicant: top disputes

 
Landlord applicant: top disputes
Number of applications
%
1 Rent Arrears 4,170 69.97%
2 Termination/possession 2,582 43.32%
3 Refund Bond 2,357 39.55%
4 Compensation / Damages 1,760 29.53%
5 Outgoings 1,075 18.04%
6 Vacated more than 2mths - s91A 615 10.32%
7 Rent arrears breach 607 10.18%
8 Remedy of breach 480 8.05%
9 Cross Application 316 5.30%
10 Exemplary Damages 220 3.69%

Tenant applicant: top disputes

 
Tenant applicant: top disputes
Number of applications
%
1 Refund Bond 606 48.83%
2 Compensation / Damages 558 44.96%
3 Exemplary Damages 449 36.18%
4 Healthy Homes Standards 354 28.53%
5 Failure to maintain 350 28.20%
6 Reduction of Fixed Term 245 19.74%
7 Quiet enjoyment 223 17.97%
8 Cross Application 157 12.65%
9 Moisture and drainage 138 11.12%
10 Bond not lodged 128 10.31%

 

Download PDFs

Current quarter

Dispute resolution statistics 2025 Quarter 2 [PDF, 141 KB]

Previous quarters

Rating form

Did you find this information helpful?

Last updated: 03 October 2024