Data and statistics related to our regulatory activities and the New Zealand rental market.

Rental bond data

The rental bond data provides information about the activity level in the housing rental market since January 1993.

The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.

Rental bond data

Dispute resolution statistics

Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.

Latest Statistics - Q1 2025 (01 Jan - 31 Mar 2025)

Who made applications to the Tenancy Tribunal?

Landlord applications Tenant applications
6,640 1,221

Where were the tenancies related to Tenancy Tribunal applications?

  
District of tenancy
%
1 Auckland 45.81%
2 Christchurch 6.87%
3 Hamilton 4.69%
4 Wellington 3.57%
5 Papakura 2.93%

What were the Tenancy Tribunal applications about?

Note: there are more disputes than applications, as a single application can be about a number of different disputes.

 
Overall: top disputes detailed in applications
Number of applications
%
1 Rent Arrears 4,924 62.64%
2 Refund Bond 3,235 41.15%
3 Termination/possession 2,910 37.02%
4 Compensation / Damages 2,289 29.12%
5 Outgoings 1,247 15.86%
6 Rent arrears breach 750 9.54%
7 Exemplary Damages 612 7.79%
8 Vacated more than 2mths - s91A 497 6.32%
9 Cross Application 462 5.88%
10 Remedy of breach 432 5.50%

Landlord applicant: top disputes

 
Landlord applicant: top disputes
Number of applications
%
1 Rent Arrears 4,424 74.16%
2 Termination/possession 2,910 43.83%
3 Refund Bond 2,572 38.73%
4 Compensation / Damages 1,750 26.36%
5 Outgoings 1,220 18.37%
6 Rent arrears breach 750 11.30%
7 Vacated more than 2mths - s91A 497 7.48%
8 Remedy of breach 430 6.48%
9 Cross Application 293 4.41%
10 Exemplary Damages 204 3.07%

Tenant applicant: top disputes

 
Tenant applicant: top disputes
Number of applications
%
1 Refund Bond 663 54.30%
2 Compensation / Damages 539 44.14%
3 Exemplary Damages 408 33.42%
4 Healthy Homes Standards 324 36.54%
5 Failure to maintain 289 23.67%
6 Quiet enjoyment 194 15.89%
7 Reduction of Fixed Term 179 14.66%
8 Cross Application 169 13.84%
9 Moisture and drainage 143 11.71%
10 Bond not lodged 138 11.30%

 

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Current quarter

Dispute resolution statistics 2025 Quarter 1 [PDF, 140 KB]

Previous quarters

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Last updated: 03 October 2024