Data and statistics related to our regulatory activities and the New Zealand rental market.

Rental bond data

The rental bond data provides information about the activity level in the housing rental market since January 1993.

The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.

Rental bond data

Dispute Resolution statistics

Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.

Q3 - 1 October to 31 December 2020

Who made applications to the Tenancy Tribunal?

Landlord applications Tenant applications
4,165 1,133

Where were the tenancies related to Tenancy Tribunal applications?

  District of tenancy %
1 Auckland 39.54%
2 Christchurch 8.80%
3 Hamilton 5.02%
4 Wellington 3.47%
5 Whangarei 1.91%


What were the Tenancy Tribunal applications about?

Note: there are more disputes than applications, as a single application can be about a number of different disputes.

  Overall: top disputes detailed in applications Number %
1 Rent Arrears 2955 55.78%
2 Refund Bond 2636 49.75%
3 Termination/possession 1969 37.16%
4 Compensation / Damages 1925 36.33%
5 Outgoings 741 13.99%
6 Exemplary Damages 711 13.42%
7 Other miscellaneous orders 676 12.76%
8 Rent arrears breach 582 10.99%
9 Remedy of breach 456 8.61%
10 Cross Application 422 7.97%

Landlord applicant: top disputes
  Landlord applicant: top disputes Number %
1 Rent Arrears 2955 70.95%
2 Refund Bond 2144 51.48%
3 Termination/possession 1969 47.27%
4 Compensation / Damages 1409 33.83%
5 Outgoings 722 17.33%
6 Rent arrears breach 582 13.97%
7 Remedy of breach 454 10.90%
8 Vacated more than 2mths - s 91A 345 8.28%
9 Cross Application 269 6.46%
10 Exemplary Damages 263 6.31%

Tenant applicant: top disputes
  Tenant applicant: top disputes Number %
1 Compensation / Damages 516 45.54%
2 Refund Bond 492 43.42%
3 Exemplary Damages 448 39.54%
4 Other miscellaneous orders 414 36.54%
5 Reduction of Fixed Term 191 16.86%
6 Failure to maintain 187 16.50%
7 Quiet enjoyment 163 14.39%
8 Cross Application 153 13.50%
9 Work Order 153 13.50%
10 Bond not Lodged 146 12.89%
Rating form

Did you find this information helpful?

For general enquiries please contact us