Tenancy Services data and statistics
Data and statistics related to our regulatory activities and the New Zealand rental market.
Rental bond data
The rental bond data provides information about the activity level in the housing rental market since January 1993.
The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.
Dispute Resolution statistics
Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.
- 2020, Q4 (01 October-31 December) [PDF, 169 KB]
- 2020, Q3 (1 July-30 September) [PDF, 170 KB]
- 2020, Q2 (1 April-30 June) [PDF, 167 KB]
- 2020, Q1 (1 January-31 March) [PDF, 124 KB]
Q3 - 1 October to 31 December 2020
Who made applications to the Tenancy Tribunal?
| Landlord applications | Tenant applications |
| 4,165 | 1,133 |
Where were the tenancies related to Tenancy Tribunal applications?
| District of tenancy | % | |
|---|---|---|
| 1 | Auckland | 39.54% |
| 2 | Christchurch | 8.80% |
| 3 | Hamilton | 5.02% |
| 4 | Wellington | 3.47% |
| 5 | Whangarei | 1.91% |
What were the Tenancy Tribunal applications about?
Note: there are more disputes than applications, as a single application can be about a number of different disputes.
| Overall: top disputes detailed in applications | Number | % | |
|---|---|---|---|
| 1 | Rent Arrears | 2955 | 55.78% |
| 2 | Refund Bond | 2636 | 49.75% |
| 3 | Termination/possession | 1969 | 37.16% |
| 4 | Compensation / Damages | 1925 | 36.33% |
| 5 | Outgoings | 741 | 13.99% |
| 6 | Exemplary Damages | 711 | 13.42% |
| 7 | Other miscellaneous orders | 676 | 12.76% |
| 8 | Rent arrears breach | 582 | 10.99% |
| 9 | Remedy of breach | 456 | 8.61% |
| 10 | Cross Application | 422 | 7.97% |
Landlord applicant: top disputes
| Landlord applicant: top disputes | Number | % | |
|---|---|---|---|
| 1 | Rent Arrears | 2955 | 70.95% |
| 2 | Refund Bond | 2144 | 51.48% |
| 3 | Termination/possession | 1969 | 47.27% |
| 4 | Compensation / Damages | 1409 | 33.83% |
| 5 | Outgoings | 722 | 17.33% |
| 6 | Rent arrears breach | 582 | 13.97% |
| 7 | Remedy of breach | 454 | 10.90% |
| 8 | Vacated more than 2mths - s 91A | 345 | 8.28% |
| 9 | Cross Application | 269 | 6.46% |
| 10 | Exemplary Damages | 263 | 6.31% |
Tenant applicant: top disputes
| Tenant applicant: top disputes | Number | % | |
|---|---|---|---|
| 1 | Compensation / Damages | 516 | 45.54% |
| 2 | Refund Bond | 492 | 43.42% |
| 3 | Exemplary Damages | 448 | 39.54% |
| 4 | Other miscellaneous orders | 414 | 36.54% |
| 5 | Reduction of Fixed Term | 191 | 16.86% |
| 6 | Failure to maintain | 187 | 16.50% |
| 7 | Quiet enjoyment | 163 | 14.39% |
| 8 | Cross Application | 153 | 13.50% |
| 9 | Work Order | 153 | 13.50% |
| 10 | Bond not Lodged | 146 | 12.89% |
