Tenancy Services data and statistics
Data and statistics related to our regulatory activities and the New Zealand rental market.
Rental bond data
The rental bond data provides information about the activity level in the housing rental market since January 1993.
The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.
Dispute Resolution statistics
Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.
- 2021, Q1 (1 January-31 March) [PDF, 168 KB]
- 2020, Q4 (01 October-31 December) [PDF, 169 KB]
- 2020, Q3 (1 July-30 September) [PDF, 170 KB]
- 2020, Q2 (1 April-30 June) [PDF, 167 KB]
- 2020, Q1 (1 January-31 March) [PDF, 124 KB]
Q1 - 1 January to 31 March 2021
Who made applications to the Tenancy Tribunal?
| Landlord applications | Tenant applications |
| 4,249 | 1,145 |
Where were the tenancies related to Tenancy Tribunal applications?
| District of tenancy | % | |
|---|---|---|
| 1 | Auckland | 40.12% |
| 2 | Christchurch | 9.40% |
| 3 | Hamilton | 4.58% |
| 4 | Wellington | 3.69% |
| 5 | Whangarei | 2.37% |
What were the Tenancy Tribunal applications about?
Note: there are more disputes than applications, as a single application can be about a number of different disputes.
| Overall: top disputes detailed in applications | Number | % | |
|---|---|---|---|
| 1 | Rent Arrears | 3,058 | 56.69% |
| 2 | Refund Bond | 2,768 | 51.32% |
| 3 | Termination/possession | 1,999 | 37.06% |
| 4 | Compensation / Damages | 1,990 | 36.89% |
| 5 | Outgoings | 759 | 14.07% |
| 6 | Exemplary Damages | 639 | 11.85% |
| 7 | Other miscellaneous orders | 601 | 11.14% |
| 8 | Rent arrears breach | 531 | 9.84% |
| 9 | Cross Application | 433 | 8.03% |
| 10 | Notice to Quit | 378 | 7.01% |
Landlord applicant: top disputes
| Landlord applicant: top disputes | Number | % | |
|---|---|---|---|
| 1 | Rent Arrears | 3,058 | 71.97% |
| 2 | Refund Bond | 2,222 | 52.29% |
| 3 | Termination/possession | 1,998 | 47.02% |
| 4 | Compensation / Damages | 1,477 | 34.76% |
| 5 | Outgoings | 738 | 17.37% |
| 6 | Rent arrears breach | 531 | 12.50% |
| 7 | Vacated more than 2mths - s 91A | 363 | 8.54% |
| 8 | Remedy of breach | 361 | 8.50% |
| 9 | Cross Application | 284 | 6.68% |
| 10 | Notice to Quit | 252 | 5.93% |
Tenant applicant: top disputes
| Tenant applicant: top disputes | Number | % | |
|---|---|---|---|
| 1 | Refund Bond | 546 | 47.69% |
| 2 | Compensation / Damages | 513 | 44.80% |
| 3 | Exemplary Damages | 432 | 37.73% |
| 4 | Other miscellaneous orders | 384 | 33.54% |
| 5 | Failure to maintain | 200 | 17.47% |
| 6 | Quiet enjoyment | 200 | 17.47% |
| 7 | Healthy Homes standards | 150 | 13.10% |
| 8 | Cross Application | 149 | 13.01% |
| 9 | Bond not Lodged | 144 | 12.58% |
| 10 | Reduction of Fixed Term | 138 | 12.05% |
