Data and statistics related to our regulatory activities and the New Zealand rental market.

Rental bond data

The rental bond data provides information about the activity level in the housing rental market since January 1993.

The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.

Rental bond data

Dispute Resolution statistics

Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.

Q3 - 1 July to 30 September 2021

Who made applications to the Tenancy Tribunal?

Landlord applications Tenant applications
3,483 (78%) 977 (22%)

Where were the tenancies related to Tenancy Tribunal applications?

  District of tenancy %
1 Auckland 39.30%
2 Christchurch 9.53%
3 Hamilton 5.04%
4 Wellington 4.04%
5 Rotorua 2.51%


What were the Tenancy Tribunal applications about?

Note: there are more disputes than applications, as a single application can be about a number of different disputes.

  Overall: top disputes detailed in applications Number %
1 Rent Arrears 2,575 57.74%
2 Refund Bond 2,111 47.33%
3 Termination/possession 1,683 37.74%
4 Compensation/Damages 1,563 35.04%
5 Outgoings 667 14.96%
6 Excemplary Damages 504 11.30%
7 Rent arrears breach 412 9.24%
8 Cross Application 371 8.32%
9 Healthy homes standards 318 7.13%
10 Vacated more than 2mths - s91A 300 6.73%

Landlord applicant: top disputes
  Landlord applicant: top disputes Number %
1 Rent Arrears 2,575 73.93%
2 Refund Bond 1,721 49.41%
3 Termination/possession 1,683 48.32%
4 Compensation/Damages 1,081 31.04%
5 Outgoings 646 18.55%
6 Rent arrears breach 412 11.83%
7 Vacated more than 2mths - s 91 A 300 8.61%
8 Remedy of breach 289 8.30%
9 Cross Application 256 7.35%
10 Exemplary Damages 154 4.42%

Tenant applicant: top disputes
  Tenant applicant: top disputes Number %
1 Compensation/Damages 482 49.33%
2 Refund Bond 390 39.92%
3 Exemplary Damages 350 35.82%
4 Healthy homes standards 318 32.55%
5 Failure to maintain 208 21.29%
6 Work Order 187 19.14%
7 Other miscellaneous orders 165 16.89%
8 Reduction of Fixed Term 151 15.46%
9 Quiet enjoyment 137 14.02%
10 Insulation 115 11.77%
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