The Tenancy Tribunal can help you if you have an issue with a tenant or landlord that you can’t solve yourself. The Tribunal will hear both sides of the argument and can issue an order that is legally binding.

Important COVID-19 information on the Tenancy Tribunal: During the COVID-19 lockdown, the Tenancy Tribunal has the power to have hearings on the papers presented, without each party attending in person. The Tribunal may also have hearings by telephone or videoconference. How this works in practice will be managed by the Tenancy Tribunal itself.

Landlords and tenants should talk to each other, work together and take care of each other wherever possible. Try to come to an arrangement that suits everyone. We need to work together and help each other to fight Covid-19.

More information about this announcement

Questions and answers (Ministry of Housing and Urban Development (external link) )

Visit the central government COVID-19 website (external link)

Find out how to apply to the Tenancy Tribunal and how much it will cost.

Find out how to fill out the Tenancy Tribunal form and what supporting information you need to provide.

Tenancy Services works with the Ministry of Justice to schedule Tenancy Tribunal hearings.

Being prepared for your Tribunal hearing is important. It gives you the best chance of having a successful application, or defending the claims against you.

Attending a hearing can be daunting. Tribunal hearings are less formal than a normal court hearing, but you still need to know the rules and procedures.

Decisions made during the Tenancy Tribunal hearing are called orders.

If you disagree with a decision made at the Tenancy Tribunal hearing, you have two options.