As of 29 June 2026, all bond transactions have moved online using Bond Hub and integrated property management software.
Register for Bond Hub or talk to your property management software vendor to complete bond transactions online.
Landlords can use Bond Hub, our online self-service tool, to view, lodge and top up bonds. Find out how.
We have made changes to our tenancy bond services. These involve moving our services online and making technical improvements, including integration with property management software.
A landlord can ask tenants to pay a bond when they move into a property.
A tenancy agreement is a contract between a landlord and a tenant. It sets out everything that a landlord and a tenant have agreed to about the tenancy.
Landlords and tenants have options for resolving disputes – self-resolution, FastTrack Resolution, mediation or Tenancy Tribunal hearings.
The improved tenancy bond system is now live, making bond transactions faster and easier to manage in Bond Hub. Landlords and tenants should keep their email addresses and bond records up to date to ensure visibility.