Find out about your rights and responsibilities under tenancy law and download an information pack for new landlords.

You will get the most out of your rental property if you plan carefully and understand all your rights and responsibilities.

The property must be lawful and in good condition

Your property must meet all legal requirements before being rented out. This includes requirements around buildings, health, and safety. Make sure any maintenance or repairs are done before tenants move in.

All rental properties must have working smoke alarms. From 1 July 2019 ceiling and underfloor insulation will be compulsory.

Smoke alarm requirements

Insulation requirements

Healthy homes standards will become law on 1 July 2019 and more detail will be available on this website from 1 July 2019. Until then, further information is available from the Ministry of Housing and Urban Development(external link).

If you rent out an unlawful property you are breaching your obligations. You could be ordered by the Tenancy Tribunal to repay rent and other amounts, such as compensation or penalties to the tenant.

Properties which have been found by the Tenancy Tribunal to be unlawful for residential purposes include:

  • properties with unconsented building work. These are in breach of the Building Act 2004
  • dwellings which breach the relevant District Plan (eg, there are extra dwellings on one title)
  • where the code compliance for the building limits its use (eg, to an office or outbuilding only)
  • the dwelling has been deemed by the local council to be "insanitary" under the Building Act 2004
  • using the property for residential purposes is outside the scope of a resource consent. This breaches the Resource Management Act 1991.

Your legal obligations

Heating and ventilation

Mould and dampness

It’s good to know who to call when you need help. Having contacts set up in advance can save time and headaches. Useful contacts to have are:

  • tradespeople
  • a credit check agency
  • a local property investors association.

Rent payments and insurance

Work out how much rent to charge, and have a separate bank account ready for it. If you rely on this account for any automatic payments (such as rates, insurance or mortgage) it is best to have a buffer in case the rent doesn’t go in when expected.

Make sure you have the right insurance, and you understand the requirements of your policy.


Finding tenants and starting a tenancy

Before finding tenants to move in you’ll need:

Once you’ve chosen tenants, make sure there’s no legal reason stopping the tenant from moving in on the date the tenancy agreement says they can.

Build a good relationship with your tenant straight away. Use the initial property inspection to talk about the condition of the property. Let them know how often you’ll do inspections and make sure they have your contact details.

Choosing the right tenant

Initial property inspection


Keeping records

It’s important for both landlords and tenants to keep accurate receipts and records related to the tenancy. These can help clear up any issues. Landlords must also keep records for tax purposes.

Receipts and accurate records

Landlord information pack

Our landlord information pack will help you get off to a positive start. It includes:

  • your rights and responsibilities under the law
  • what to check for when choosing tenants
  • taking and lodging bond money
  • the forms you need to manage your property
  • how to keep track of rent payments
  • what to do if your tenant breaches the tenancy law
  • how to get help from us if you need it.

Download the information pack for new landlords.