Who’s responsible for keeping your rental home in a good condition? In this video, you’ll see both tenants and landlords have a role to play.


Insulation Statements are now compulsory with all new tenancy agreements. Insulation will be compulsory in all rental homes from 1 July 2019.

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Heating and ventilation

Landlords should make sure their rental home can be well heated and ventilated. Tenants are responsible for ventilating the home during their tenancy.

Smoke alarms in rental properties

Working smoke alarms or detectors are compulsory in all rental homes. New smoke alarms must be photoelectric and have a long battery life, or be hard-wired.

Mould and dampness

Rental homes need to be free from mould and dampness before being rented out. During a tenancy, tenants need to keep the house well-aired and remove any mould straight away.

Property maintenance

Landlords must provide and maintain rental properties in a reasonable state of repair. This means making sure they’re safe and healthy to live in.

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Repairs and damages

If something gets damaged in a rental property, or needs repairing, it’s important to know who’s responsible for fixing and paying for the problem.

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Landlords can enter their rental properties at certain times, for certain things. They must give the right amount of notice, or get their tenant’s permission. They must also respect the tenant’s peace and privacy.


Regular property inspections are important. They're also an opportunity for landlords and tenants to keep in contact with each other.

Pests and infestations

Landlords need to make sure the property is free from pests and tenants need to keep their house in a condition that doesn’t encourage pests. They also need to know what to do if there’s an infestation.

Locks and security

Both landlords and tenants are responsible for keeping the house secure.

Laws and bylaws

Landlords are required to provide tenants with a safe and healthy home. To achieve this, they need to meet requirements set out by various laws and bylaws.

Quiet enjoyment

Quiet enjoyment means being able to enjoy reasonable peace, comfort and privacy, and allowing others to enjoy the same.