Tenancy Services is a part of the Ministry of Business, Innovation and Employment.
This website provides information on your rights and responsibilities as a landlord or tenant. We also provide guidance on dealing with common tenancy issues.
If you have a dispute that you can't sort out together, we can arrange mediation to help resolve your issue. If you can not resolve it at mediation, we will refer you to the Tenancy Tribunal, which is managed by the Ministry of Justice.
Occasionally we have events for landlords and tenants, subscribe to be notified and get news updates.
Tenancy Compliance and Investigations Team
Tenancy Services Compliance and Investigation officers monitor and enforce compliance with the Residential Tenancies Act 1986 (the Act).
If you are concerned about serious or ongoing breaches of the Act that affect vulnerable people, read about what they do and how to contact the team.
The website also provides information for body corporate members (owners of a unit title property) and for people living in a unit title property. We explain what you need to do to keep the body corporate running smoothly.
Ministry of Business, Innovation and Employment (MBIE)
MBIE makes a selection of raw data about bonds received available under a Creative Commons licence. This data comes from MBIE’s tenancy bond database, which records all new rental bonds that are lodged with us each month.
In this section
The Tenancy Services Compliance and Investigations Team monitor and enforce compliance with the Residential Tenancies Act 1986 (the Act).
Get in touch with us if you would like more information or have a question.
This privacy statement applies to personal information collected through the Ministry of Business and Employment’s (MBIE) Tenancy Services website. It also includes how personal information is treated by our Tenancy Services contact centre.
The information available on, or through this website includes information provided by the Ministry of Business, Innovation and Employment (MBIE) and information provided by third parties (providers of information). This information is intended to provide general business information to the public. The information on Tenancy.govt.nz should not be your only source of tenancy information. We recommend you seek professional advice as appropriate.