Tenancy Services is a part of the Ministry of Business, Innovation and Employment.
This website provides information on your rights and responsibilities as a landlord or tenant. We also provide guidance on dealing with common tenancy issues.
If you have a dispute that you can't sort out together, we can arrange mediation to help resolve your issue. If you can not resolve it at mediation, we will refer you to the Tenancy Tribunal, which is managed by the Ministry of Justice.
Occasionally we have events for landlords and tenants, subscribe to be notified and get news updates (external link) .
The website also provides information for body corporate members (owners of a unit title property) and for people living in a unit title property. We explain what you need to do to keep the body corporate running smoothly.
Ministry of Business, Innovation and Employment (MBIE)
MBIE provides a report called the New Zealand Housing and Construction Quarterly (NZHCQ) which analyses sector trends in the building, construction and housing sectors.
MBIE makes a selection of raw data about bonds received available under a Creative Commons licence. This data comes from MBIE’s tenancy bond database, which records all new rental bonds that are lodged with us each month.
In this section
Get in touch with us if you would like more information or have a question.
Except where stated otherwise, this website and the information on it is protected by Crown copyright.
This privacy statement applies to personal information collected through the Tenancy Services website. It also includes how personal information is treated by our Tenancy Services contact centre.
The information available on, or through this website includes information provided by the Ministry of Business, Innovation and Employment (MBIE) and information provided by third parties (providers of information). This information is intended to provide general business information to the public. The information on Tenancy.govt.nz should not be your only source of tenancy information. We recommend you seek professional advice as appropriate.
MBIE endeavours to ensure that the information on Tenancy.govt.nz is reliable and accurate at the time of publishing, however:
Neither MBIE, nor any of its employees, contractors, and providers of information, make any express or implied representations or warranties regarding the material and facilities contained or referred to in this site;
MBIE, its employees, contractors and providers of information, do not accept any liability, for any reason whatever, for any loss or damage which may arise in any way
(a) out of the use of any of that material or facilities; or
(b) from errors in or omissions from that material or facilities; or
(c) from inaccuracy of any information obtained through use of this site.
MBIE is not responsible for the content of other websites linked to, or referenced on this website. The inclusion of, or reference to any link to another website, or reference to any specific commercial product, process, or service, whether by trade name, trade mark, manufacture, or otherwise, does not constitute an endorsement, verification or recommendation by this site, MBIE or the New Zealand Government.
MBIE may change, delete, add to, or otherwise amend information contained on this website without notice.
The information provided on this website is intended to educate users about their rights and responsibilities, and provide guidance that is general in nature. This information should not be construed as legal or professional advice.
Each page on this website must be read in conjunction with this disclaimer and any other disclaimer that forms part of it.