A tenancy agreement is a contract between a landlord and a tenant. It sets out everything that a landlord and a tenant have agreed to about the tenancy.
Tenancy agreements must be in writing, and the landlord must give the tenant a copy before the tenancy starts. However, even if there is no formal agreement in writing, the Residential Tenancies Act still applies. Landlords and tenants can’t avoid their obligations by not putting their agreement in writing.
Tenants should read the tenancy agreement carefully before they sign it. This includes all the terms and conditions. If there’s anything they don’t understand, they should seek advice before they sign.
Tenancy agreement templates
We have a residential tenancy agreement and a boarding house tenancy agreement for landlords to use.
We also have an online tenancy agreement builder that you can use to create and customise your agreement.
Landlords can draw up their own tenancy agreement, as long as they include the minimum information required by the Act.
Landlords also need to include additional statements in their new tenancy agreements.
Every tenancy agreement must include the following:
- The full names and contact addresses of the landlord and tenant(s). Include email addresses and mobile phone numbers if you know them.
- The address of the rental property.
- The date the tenancy agreement is signed.
- The date the tenancy will begin.
- An address for service for both the landlord and the tenant.
- Whether the tenant is under the age of 18.
- The amount of any bond charged.
- The rent amount, and frequency of payments.
- How the rent will be paid (eg, bank account number).
- Any fees to be paid (if applicable).
- A list of any chattels (like furniture, curtains and other fittings) provided by the landlord.
- If the tenancy is a fixed-term tenancy, the date the tenancy will end.
- A separately signed insulation statement and healthy homes statement [PDF, 851 KB]. These statements can be combined, with one signature.
- An insurance statement. [PDF, 811 KB]
- From 1 December 2020, a separately signed statement with details of the property’s current level of compliance with the healthy homes standards [PDF, 195 KB] (must be included with most new or renewed tenancy agreements). Some of this information will already be provided as part of the insulation statement and does not need to be completed again in the new compliance statement.
Not providing this information or providing false or misleading information is an unlawful act. If the landlord has made all reasonable efforts to get the required information, but couldn’t, they must make a statement to this effect.
Who should be on the agreement
All tenancy agreements should include the full legal names of the landlord and tenants.
For a person: write their full legal name on the tenancy agreement. Landlords should check the tenant’s identity before they move in. You can download our pre-tenancy application form below.
For a company: write the legal company name. This might be different to the trading name or franchise holder name. For example, ‘Radley Design Ltd’ instead of ‘Joe Radley Design’.
For a trust: include the names of the trustees as well as the name of the trust. For example, Jane and Mary Brown as trustees for the Brown Family Trust.
If you have a property manager
If the property is managed by a property manager, write the names of both the owner and the property management company as landlord. For example, Smith Property Management as agent for Andrew Jones.
You can then record the property manager’s contact details as the landlord’s contact details.
If the owner isn’t on the agreement, the property manager takes on all the landlord’s responsibilities. They could be held responsible for:
- any Tenancy Tribunal work orders issued in favour of the tenant
- paying any monetary orders issued by the Tenancy Tribunal
- any actions or non-actions of the owner.
It also means the owner may not be able to apply for enforcement on a tribunal order.
Adding extra conditions
Landlords can’t just add any conditions they want to the tenancy agreement. Any extra conditions must comply with the law.
Sometimes, landlords and tenants may want to change an existing tenancy agreement, or renew it for a further period.
If this happens, you must record the change in writing. Both the landlord and all tenants need to sign it. This document can take any format, but it must include:
- what the change is
- when it takes effect
- landlords’ signature and date
- all tenants’ signatures and date.
Once signed, the landlord should give the tenant a copy. This should happen before the change takes effect. Both parties should attach this to their copy of the tenancy agreement.
Change of contact details
If your contact details change during the tenancy, you must give the other party your new contact details within 10 working days.
If we hold a bond for the tenancy, you must also let us know the new details within 10 working days.
Contact details include:
- phone number
- contact address
- email address
- address for service.
Agreements with flatmates
Agreements between tenants (and homeowners) and their flatmates aren’t covered by the Residential Tenancies Act. This means flatmates aren’t part of the tenancy agreement.
If you’re in this situation, you should still have a written record of what you’ve agreed to. You can use our flat-sharing agreement template for this.
Related tools and downloads
Residential tenancy agreement
For tenants & landlords
PDF 504 KB
Flat/house sharing agreement
PDF 24 KB
Flat/house sharing agreement
Word 42 KB
Boarding House Agreement
For tenants & landlords
PDF 1 MB
PDF 851 KB
PDF 195 KB
Pre-tenancy application form
PDF 513 KB
Healthy homes standards statement - boarding house tenancies
PDF 800 KB
Healthy homes standards statement – residential tenancies
PDF 799 KB
Live in a boarding house? Know your rights! (English)
PDF 571 KB