Information for new tenants
If you are renting for the first time, make sure you enter an agreement that works for you. Find out what else you should know as a new tenant.
Understanding the difference between tenants and flatmates
It is important to know the difference between tenants and flatmates, and how the law applies to you.
If you sign a tenancy agreement with a landlord, you're a tenant. You are legally responsible for the place and you're covered by the Residential Tenancies Act 1986 (the Act).
You are a flatmate if:
- someone else signs the tenancy agreement but lets you share the flat
- a homeowner asks you to live in their house with them and rents a room to you.
Flatmates are not covered by the Act.
Find out more information on flatting
Finding the right property
It is not always easy to find a flat or house, especially one that meets all your needs. To help you find the right property, you could:
- Search on the internet.
- Look in the 'To let' column in the classifieds section of your local newspaper.
- Place an ad in the paper to say you are looking for a property.
- Ask family, friends and co-workers if they know someone who is looking for tenants.
- Post notices locally. This could be at your local dairy, community noticeboard, supermarket, polytechnic, university or wānanga. Have a look at local social media pages, or post to your networks.
- Ask at real estate agencies and property management companies.
Choose a landlord who meets their responsibilities
It is important to get along with your landlord so that you are comfortable raising any issues. Before you agree to rent from them, find out as much as you can about them.
While viewing the property, ask the landlord about recent maintenance or repairs that have been done. This will give you an idea of how reliable the landlord is at fixing problems.
Search for Tenancy Tribunal orders on the Ministry of Justice website(external link) to find out if the landlord has been involved in disputes in the past.
If you are in any doubt about the landlord being a good landlord, look somewhere else.
Landlords cannot discriminate against you
Landlords can’t decide to not rent to you or end your tenancy for reasons that breach the Human Rights Act.
Read about tenancy discrimination
Signing the tenancy agreement
Read the tenancy agreement carefully (including the terms and any conditions) before you sign it. Only sign a tenancy agreement when you are sure you want the property. Keep a signed copy of the agreement and any receipts in a safe place.
Make sure you have the landlord’s contact details. If you want to, you can ask them to complete a contact details form [DOC, 261 KB]
Inspect the property with your landlord and record the condition and any damage. This is a good time to ask any questions you have about the property. To get the most out of renting, you need to be prepared to talk with your landlord. By raising any issues straight away, you can help prevent problems later on.
Paying rent and bond
Rent is what you pay to the landlord for the right to live in their property. You will normally pay either weekly or fortnightly.
The bond can be up to 4 weeks’ rent, a receipt must be provided to the tenants. The bond must be lodged digitally within 23 working days.
It’s important to work out the total move in cost before renting a property.
If you are a tenant moving to a new rental property, there may be financial support available. Work and Income New Zealand can help with bond and accommodation support in advance. You must meet the criteria to be eligible.
Insurance, bills and other details
Consider getting contents insurance that includes personal liability. This will protect you and your belongings in certain situations.
You will need to get services connected to the property such as electricity, gas, internet and phone. If you’re paying the landlord for water charges, record the water meter reading at the start of the tenancy on the property inspection report and in the tenancy agreement.
Make sure you have a set of keys, find out when rubbish and recycling is collected and get your mail redirected.
Making changes to the property
You must get consent from the landlord before making changes to the property. Tenants can request in writing, to make minor changes to the rental property under The Act. Landlords must not decline if the change is minor. Landlords can, however, set reasonable conditions.
Operating a home business
Your rental property should be used mainly for residential purposes (for example, for living in). If you want to use part of the property for a home business you should check whether operating the business complies with local bylaws, council zoning and land use requirements.
You should also speak to your landlord and check your tenancy agreement. Some tenancy agreements may not allow tenants to use part of the property for a business. This may be because it will have an impact on your landlord’s insurance.
If you operate a business from your rental property, you need to meet all your obligations as a tenant under the Act.
Keeping records
It is important for both landlords and tenants to keep accurate receipts and records related to the tenancy. These can help clear up any issues. Landlords must also keep records for tax purposes.
Last updated: 02 May 2025
