Information required for heating standard

Landlords are to include the following information for the heating standard:

• The type of acceptable heater in the main living room and its heating capacity (in kilowatts).
• The required heating capacity for the main living room to reach at least 18°C.
• If a landlord relies on the tolerance or ‘top-up’ allowance for existing heaters, they will need to state this, with a brief description of why it applies.

Calculating the heating capacity

Any person assessing the heating requirements of a property’s main living room to meet the heating standard, including an independent heating assessor, must use either the formula set by regulation(external link) or the online heating assessment tool – which uses and applies the formula.

Find out more about the heating standard.

Information required for insulation standard

If any of the below information is already provided as part of a separate insulation statement in the tenancy agreement, it does not need to be included again in this statement.

• For each ceiling insulated, either
  • the R-value of the insulation and, if known, the date it was installed and when it was last inspected, or
  • the thickness of the insulation and, if known, the date when it was last inspected.
• For each underfloor space, the R-value of the insulation and, if known, the date it was installed and when it was last inspected.
• For each ceiling and suspended floor that isn’t insulated, the reason why not.

Statements issued by certified installers

Landlords are required by law to provide a signed insulation statement that includes all information required as part of the Residential Tenancies (Smoke Alarms and Insulation) Regulations 2016, as well as information required under the healthy homes standards (e.g. R-values).

The healthy homes compliance statement template is designed to meet the information requirements of both of these. It is a combined statement that only needs to be signed once.

In order to meet the obligations, statements must be ‘made and signed’ by the landlord or an agent acting as the landlord (such as a property manager). The landlord can of course consult with a professional to assess the insulation in their property and rely on the information provided by them when making and signing the statement (including the information requirements). However, this statement cannot be signed by the professional in place of the landlord.

Information about wall insulation

The compliance statement template includes a page for wall insulation. This example statement is designed to incorporate all the information requirements for insulation under both the Residential Tenancies (Healthy Homes Standards) Regulations 2019 as well as the information required as part of the Residential Tenancies (Smoke Alarms and Insulation) Regulations 2016.

Under that legislation, although wall insulation is not required in the rental property, details are required to be provided by the landlord where it is known. Landlords are required to make all reasonable efforts to obtain this information.

If you are not able to get this information

The landlord must specify what information is unable to be obtained in relation to the location, type and condition of any ceiling, underfloor or wall insulation, state the reason/s why they have not been able to obtain this information, and confirm that all reasonable efforts have been made to obtain the information.

We do not expect landlords to be putting holes in walls to check what/if insulation has been installed.

Find out more about the insulation standard

Information required for ventilation standard

Landlords are to include the following information for the ventilation standard:

• A statement that each habitable space in the premises has one or more openable windows or doors (that meet the requirements detailed in the ventilation section).
• The diameter or exhaust capacity of each extractor fan installed in any kitchen or bathroom.

Find out more about the ventilation standard

Information required for moisture and drainage standard

Landlords are to include the following information for the moisture and drainage standard:

• A statement that the rental property has an efficient drainage system.
• Either:
  • that the property does not have any enclosed subfloor spaces, or
  • that each enclosed subfloor space has a ground moisture barrier.

Find out more about the moisture and drainage standard

Information required for draught stopping standard

Landlords are to include the following information for the draught stopping standard:

• A statement that any open fireplace is either closed off, the chimney is blocked or, due to the tenant’s written request, the chimney isn’t blocked.
• A statement that the property is free from unreasonable gaps that allow draughts into or out of the premises.

Find out more about the draught stopping standard

Exemptions information

If an exemption applies, the landlord must make a statement explaining the exemption and briefly describe the circumstances that led to the exemption.

Find out more about healthy homes standards exemptions.