It is important to prepare useful information before your mediation.
Bring copies of any useful documents relating to the problem. Depending on the problem, this could include things like rent records, receipts for work done, or a 14-day notice to remedy.
You don’t need to convince the mediator of anything. Both parties will discuss the issues in the application with the aim of reaching an agreement that is fair and reasonable. The mediator will ensure that everything discussed and agreed to is lawful as per the Residential Tenancies Act.
Before mediation, you need to think about possible solutions to the problem. Be prepared to consider the other party’s suggestions as well.
You can download a pre-mediation workbook to help you prepare for the meeting. The workbook is designed to help you plan what's important to say and how to say it.