1
Self-resolution 

Self-resolution means sorting out problems by talking to the other person. It can lead to a less stressful and more positive working relationship in the tenancy.

A townhouse, two people and a tree
2
FastTrack Resolution 

FastTrack Resolution is a service provided by Tenancy Services to help landlords and tenants formalise an agreement that’s been reached after a dispute.

A house, two people and a tree
3
Mediation 

Mediation helps landlords and tenants talk about and solve their problems. 

A house, a garage, three people and a tree
4
Tenancy Tribunal 

The Tenancy Tribunal can help you if you have an issue with a tenant or landlord that you can’t solve yourself. The Tribunal will hear both sides of the argument and can issue an order that is legally binding.