News
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Healthy homes
5 April 2018
Keeping your rental warm this winter
It’s important to be aware of how your rental will perform in the colder months and how this can impact on the health of those living in the rental.
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Tenancy
29 March 2018
Subscribe to Tenancy Matters
Tenancy Matters is our bi-monthly newsletter for landlords, tenants and anyone else with an interest in tenancy.
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Unit Titles
28 March 2018
Tenancy Services meets tenants and landlords at festivals
It’s festival season and the Tenancy Services team has been busy meeting tenants and landlords at community events throughout New Zealand.
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Policy and legislation
22 March 2018
Letting fees may be prohibited
The Government has introduced a Bill that, if enacted, would prohibit the charging of letting fees under the Residential Tenancies Act 1986.
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Starting or ending a tenancy
31 January 2018
Student rentals - setting clear expectations upfront
If you're a student looking for a rental it is worth discussing options for a shorter term lease or ending a fixed-term lease early with prospective landlords.
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Health and safety
17 January 2018
Heat goes on Auckland landlord for not having smoke alarms
The Tenancy Compliance and Investigations Team has successfully taken an Auckland landlord to the Tenancy Tribunal for failing to install smoke alarms.
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Tenancy
13 December 2017
Our hours this Christmas
What you need to know if you have to contact us over the holiday period.
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Policy and legislation
8 December 2017
New healthy homes legislation has passed
But what does that mean for you?
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Starting or ending a tenancy
8 December 2017
Holiday and short-term rentals: what you need to know
When a house you own is used as a holiday rental, you’re not covered by the Residential Tenancies Act. This means standard rental agreements don’t apply.
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Tenancy
1 December 2017
Vodafone email services close
Are you one of our subscribers with a Vodafone email address?
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Tenancy
27 November 2017
It’s time to step up your cyber defence
Tenancy Services is proud to support Cyber Smart Week 2017, New Zealand’s cyber security awareness week brought to you by CERT NZ and Connect Smart.
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Rent, bond and bills
21 November 2017
Are you clued up about renting?
Tenancy Services have produced some bright, funny little videos to help tenants and landlords understand their rights and responsibilities when renting.
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Tenancy Tribunal
27 October 2017
New information about Tribunal timeframes
There is new information on our website about how long it takes for a Tenancy Tribunal hearing to happen.
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Tenancy
27 October 2017
Service Centre hours during holiday season
You’ll have to save your questions about tenancy over Christmas, while our Service Centre is closed for a few days during the holiday period.
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Healthy homes
13 October 2017
New look for insulation statements template
We have now created a new easy-to-use template for an insulation statement, to help landlords capture the right information.
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Health and safety
2 October 2017
Think fire safety on International Tenants’ Day
Today is International Tenants’ Day, an event celebrated around the world, with particular emphasis on fire regulations and fire safety.
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Healthy homes
15 September 2017
Warm house, cool landlord: Why doing right by tenants pays off
From June 2019, every rental in the country will need to be insulated.
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Tenancy Tribunal
14 September 2017
Failing to lodge bonds costs landlord $38,713.76
An Invercargill landlord has been ordered to pay a total of $38,713.76 in exemplary damages and costs for failing to lodge bonds.
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Healthy homes
11 September 2017
Tenancy Law Baseline Awareness Survey Report
Tenant and landlord awareness of the 2016 changes to the Residential Tenancies Act has been measured in a new report.
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Tenancy Tribunal
16 August 2017
Boarding house operator fined $1,500 for failing to install smoke alarms
An Auckland boarding house operator has been fined $1,500 by the Tenancy Tribunal for failing to meet mandatory smoke alarm requirements.
