Using Bond Hub
Landlords can use Bond Hub to manage their bonds online. Find out what you can do in Bond Hub, how new users can register and how to log in.
Lodging a new bond
If landlords have charged a general bond, a pet bond, or both, this needs to be lodged (deposited) with Tenancy Services. Landlords can lodge the bond online, using Bond Hub.
Adding a pet bond
If a general bond has already been lodged (deposited) and a pet bond needs to be added to that tenancy, landlords can do this online, using Bond Hub.
How to top up a bond in Bond Hub
If the landlord has increased the rent, they can ask the tenant to pay a bond top-up. It can be for a general bond or a pet bond. Landlords can lodge (deposit) the bond top-up online, using Bond Hub.
Manage a bond refund online
Landlords can use Bond Hub to manage their bond refunds online. Tenants then need to respond by agreeing or disagreeing with the refund.
Changing a landlord
Landlords can transfer their tenancy to another landlord using Bond Hub.
Changing a tenant
Landlords can add or remove tenants to a tenancy, using Bond Hub.
View or update bond contact details
Tenants can view their bond, update their contact details and manage their preferred contact method online using Bond Hub.
About lodging a bond
Landlords can use Bond Hub to manage their bonds online. Find out what you can do in Bond Hub, how new users can register and how to log in.