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Receipts and accurate records
… Landlords must keep rent and bond records for 7 years after the tax year to which they relate. If landlords apply to the Tenancy Tribunal to collect overdue rent, they should bring rent records, bank statements and rent books from the start of the tenancy to their hearing. Download our spreadsheet below for an example of how to record rent pay…
Sample rent summary
This form can be used by landlords and tenants to track the payment of rent during a tenancy.
Charging rent
… usually paid by automatic payment, bank transfer, or cash. The landlord must give receipts when no other payment record is available to the tenant. Landlords must also keep rent records and the tenant can ask for a copy of these at any time. It’s a good idea for tenants to keep receipts and their own rent record. Receipts and accurate reco…
Getting ready for your mediation session
… will make sure that everything is lawful under the Residential Tenancies Act. Make sure you have any supporting documents ready for your mediation. These might include: rent records receipts for work done notices to remedy. You can ask to bring a support person. If you want to bring a support person, you need to ask the mediator. The…
Tenants - Ending a tenancy process
… any extra cleaning you may want to do. What tenants should do. Keep all of your tenancy documents in a safe place. Having your tenancy agreement, property inspection reports, rent records and letters to or from the landlord handy may help if there’s a dispute at the end. Pay everything you need to, and cancel any services. Continue to pay th…
FastTrack Resolution
… Therefore the debt must be calculated up to and including Wednesday (the day before the next payment will be made) as this is a day rent has not been paid for. Keeping accurate rent records. .…
Rent arrears and overdue rent
Tenants and landlords need to know what to do when rent is overdue, and where they can go for help. If tenants do not pay their rent on time it is a breach of the tenancy agreement and the Residential Tenancies Act 1986 (the Act). The tenancy agreement will say how the rent is to be paid and when. Responsibility for paying the…
Landlord compliance checklist
If you are a landlord you need to comply with the law. Use our checklist to assess how you comply with minimum requirements. There can be a lot to remember if you are a landlord. Meeting your obligations under tenancy law can help you avoid any problems later on. Our compliance checklist is for all landlords. Complete it to…
Changing information on a bond record
It is important for landlords, property managers and tenants to keep the bond record up to date. You must notify us of any change to the following bond record details within 10 working days: when the landlord, property manager or tenant of a property changes and this impacts the bond record, or when the ‘address for service’ cha…
Changes to tenancy law – what do they mean for you?
Smoke alarms. Smoke alarms are now compulsory in all rental homes. Landlords must ensure there is at least one working smoke alarm in each bedroom or within three metres of each bedroom door, at least one on each storey or level, and at least one in any caravan, sleep-out or similar. All new or replacement smoke alarms, installed from 1 July 201…