• [Skip to content]
  • [Leave website]
  • [Skip to search]
  • [Skip to main navigation]
Tenancy Services Tenancy Services
  • Starting a tenancy
  • Rent, bond & bills
  • Healthy homes
  • Maintenance & inspections
  • Ending a tenancy
  • Disputes
  • Forms & resources

Share page via email

Send an email with a link to this information.

Subscribe to our newsletters to remain up-to-date with all tenancy-related information. Subscribe
  • Tenancy Services
  • Starting a tenancy
  • Rent, bond & bills
  • Healthy homes
  • Maintenance & inspections
  • Ending a tenancy
  • Disputes
  • Forms & resources
  • Quicklinks
  • Tenancy Tribunal application online
  • Lodge your bond
  • Unit titles and body corporate
  • Residential Tenancies Act
  • About us
  • About Tenancy Services
  • Data and statistics
  • Translated resources
  • Contact us
  • News
  • /?l=en_NZ
  • Follow us
  • Facebook
  • Youtube
Ministry of Business, Innovation and Employment
New Zealand Government Te Kāwanatanga O Aotearoa
Disclaimer Copyright Privacy
Crown copyright © 2025
  • Starting a tenancy toggle secondary menu
    • New to renting toggle third level menu
      • Your rights and responsibilities
      • Information for new tenants
      • Information for new landlords
      • Landlord compliance checklist
      • Pre-tenancy applications
      • Initial property inspection
      • Insurance
    • Types of tenancies toggle third level menu
      • Periodic or fixed-term tenancy
      • Room-by-room tenancy
      • Short fixed-term tenancy
      • Boarding houses
      • Service tenancy
      • Build-to-rent tenancy
    • Tenancy agreements toggle third level menu
      • Required statements
      • Adding conditions
      • Making changes to a tenancy agreement
      • Discrimination
      • Address for service
      • Rules about pets
    • Boarding houses toggle third level menu
      • Are you operating a boarding house?
      • Starting a boarding house tenancy
      • During the boarding house tenancy
      • Ending a boarding house tenancy
      • Top tips checklist for boarding house landlords or tenant
    • Who is protected toggle third level menu
      • Who tenancy law protects
      • Who tenancy law doesn't protect
    • Flatting
    • Renting affected properties toggle third level menu
      • Properties affected by meth
      • Renting a damaged property
  • Rent, bond & bills toggle secondary menu
    • Market rent toggle third level menu
      • Market rent explained
      • Difference between rental figures
    • Bond toggle third level menu
      • Refunding a bond
      • Charging a bond
      • Transferring bond
      • Changing information on a bond record
      • Preventing problems with bonds
      • Lodge your bond online
      • Modernising our Tenancy Bond Service
    • Rent toggle third level menu
      • Charging rent
      • Receipts and accurate records
      • Rent increases and reductions
      • Rent arrears and overdue rent
      • Guidance for rent negotiation discussions
    • Letting fees and key money
    • Utilities and other payments
    • Water and wastewater charges
  • Healthy homes toggle secondary menu
    • Healthy homes standards – what a landlord needs to know toggle third level menu
      • Keeping your property up to standard
    • Healthy homes standards – what a tenant needs to know toggle third level menu
      • Tenant healthy homes standard checklist
    • Heating standard toggle third level menu
      • Options for calculating heating capacity
    • Insulation standard
    • Ventilation standard toggle third level menu
      • Ventilation tool
    • Moisture ingress and drainage standard
    • Draught stopping standard
    • Exemptions to the healthy homes standards
    • Healthy homes compliance timeframes toggle third level menu
      • Compliance timeframes decision tool
    • Compliance statement toggle third level menu
      • Compliance statement tool
    • Changes to the healthy homes standards
  • Maintenance & inspections toggle secondary menu
    • Insulation in rental properties toggle third level menu
      • Insulation requirements under the RTA
      • Exceptions to the RTA insulation requirements
      • Insulation safety
      • Insulation tool
    • Heating and ventilation
    • Smoke alarms in rental properties
    • Mould and dampness
    • Property maintenance toggle third level menu
      • General maintenance responsibilities
      • Tenants making changes to the property
      • Using licensed practitioners for your property
      • Landlords managing asbestos at the property
      • Lawns and gardens
      • Digital, phone and internet services
      • Pools
    • Damage and repairs toggle third level menu
      • What to do after a natural disaster
    • Access
    • Inspections
    • Pests and infestations
    • Locks and security
    • Laws and bylaws
    • Quiet enjoyment
  • Ending a tenancy toggle secondary menu
    • Giving notice to end a tenancy toggle third level menu
      • Ending a periodic tenancy
      • Ending a boarding house tenancy
    • Change of landlord or tenant toggle third level menu
      • Change of landlord
      • Change of tenant
      • Selling a rental property
      • Mortgagee sale
    • Expiry of a fixed-term tenancy
    • Ending a fixed-term tenancy early
    • Tenants - Ending a tenancy process
    • Serving notices
    • Abandoned premises and goods toggle third level menu
      • Abandoned premises
      • Abandoned goods
    • Subletting
    • Landlords – Ending a tenancy process
    • Withdrawal from a tenancy following family violence
    • Ending a tenancy for physical assault by the tenant
  • Disputes toggle secondary menu
    • Breaches of the Act toggle third level menu
      • Unenforceable clauses in tenancy agreements
      • Enforcement measures for the regulator
      • Dealing with anti-social or unacceptable tenant behaviour
      • About the Compliance and Investigations team
    • Disputes process
    • Self-resolution
    • FastTrack Resolution
    • Mediation toggle third level menu
      • How to apply and complete your application
      • Getting ready for your mediation session
      • What happens at mediation
      • After mediation
    • Tenancy Tribunal toggle third level menu
      • How to apply
      • Completing an application
      • How long it takes for a Tenancy Tribunal hearing
      • Getting ready for the hearing
      • Case conference
      • Attending the Tribunal hearing
      • Decisions the Tenancy Tribunal can make
      • If you disagree with the decision
    • Enforcing decisions toggle third level menu
      • Enforcing orders from the Tribunal
      • Finding an address
      • Enforcing an attachment order
    • Searching Tribunal orders
  • Forms & resources toggle secondary menu
    • Bond refund form
    • Additional tenants bond refund form
    • Tenancy Tribunal application online
    • Ending a Tenancy
    • Healthy homes standards toolkit for tenants
    • Application for contact information
    • Healthy homes standards toolkit for landlords
    • Boarding House Agreement
    • Pre-tenancy application form
    • Property inspection report - fillable
    • 14-day notice to remedy – breach of landlord responsibilities
    • 14-day notice to remedy – all other breaches
    • 14-day notice to remedy – rent arrears
    • Residential tenancy agreement
    • Flat/house sharing agreement
    • Notice of rent increase
    • Notice of rent increase - boarding house tenancy
    • Notice to end a periodic tenancy - 42 days' notice
    • Notice to end a periodic tenancy - 90 days' notice
    • Notice to end a periodic tenancy - from tenant to landlord
    • Notice not to continue fixed-term tenancy – from tenant to landlord EXPIRING FROM 1 MAY
    • Guide to good renting
    • Change of landlord form
    • Notice not to continue fixed-term tenancy – from landlord to tenant EXPIRING BEFORE 1 MAY
    • Notice not to continue fixed-term tenancy - from landlord to tenant EXPIRING FROM 1 MAY
    • Sample rent summary
    • Subscribe to our newsletters
    • Contact details for the landlord
    • Ordering tenancy publications
    • Lodge and pay your bond online
    • Contact the Compliance and Investigations team
    • Landlord compliance checklist
    • Rental issues - when you've tried everything else
    • Insulation statement
    • Enforcing a sealed mediator’s order or a Tenancy Tribunal order
    • Dealing with disputes video
    • Maintenance and inspections video
    • Starting a tenancy video
    • Chinese captioned video - tips about starting a tenancy 观看带有中文字幕的介绍影片
    • Ending a tenancy video
    • Rent, bond and bills video
    • Compliance and investigation video
    • Insulation requirements
    • Healthy homes standards: Heating guidance
    • Healthy homes standards: Insulation guidance
    • Healthy homes standards: Ventilation guidance
    • Healthy homes standards: Moisture ingress and drainage guidance
    • Healthy homes standards: Draught stopping guidance
    • Heating Assessment Tool
    • Insulation tool: Do you need to upgrade your insulation?
    • Insulation statement template
    • Insurance statement template
    • Healthy homes intent to comply statement – residential tenancies
    • Healthy homes intent to comply statement – boarding house tenancies
    • Settling disputes by self-resolution
    • Rent arrears factsheet
    • Notice of overdue rent
    • Notice of anti-social behaviour
    • Anti-social behaviour factsheet - A4 print version
    • Anti-social behaviour factsheet - A3 web version
    • Residential Tenancies Amendment Act 2020 Factsheet - A4 print version
    • Residential Tenancies Amendment Act 2020 Factsheet - A3 web version
    • Objection to an improvement notice
    • Request for assignment
    • Response to request for assignment
    • Request for the installation of a fibre connection
    • Response to request for the installation of a fibre connection
    • Request to make a change to the property
    • Response to request to make a change to the property
    • Service tenancy - a guide for landlords and tenants
    • Ko te tīmata i te rētihanga | Starting a tenancy (Te Reo Māori captions)
    • Making changes to the place you rent - Easy Read
    • Making changes to the place you rent - audio guidance
    • Healthy homes standards updates 2022
    • What happens in a Mediation
    • Why Mediation
    • What is Mediation
    • When is a Tribunal hearing needed?
    • How to prepare for a hearing
    • What happens in a hearing?
    • Approved form for family violence withdrawal notice and qualifying evidence
    • Template for notice of withdrawal by tenant to other tenants
    • Family violence statutory declaration – prescribed person
    • Family violence statutory declaration – withdrawing tenant
    • Template landlord to remaining tenants advising of rent reduction
    • Notice to end a build-to-rent tenancy
    • Short Fixed-Term Residential Tenancy Agreement
    • Market rent online tool
    • Compliance timeframes decision tool
    • How much notice do you have to give?
    • Are you operating a boarding house?
    • What are you responsible for?
    • Residential Tenancy Agreement Builder
    • Smoke alarm requirements for rental properties
    • Change of tenant form - new tenant
    • Change of tenant form - departing tenant
    • Landlord agent contact form
    • Residential Tenancies Amendment Act 2024: Summary of changes
Used to assist printing