Of the 53 properties checked, TCIT issued 23 warnings and 12 improvement notices. While issues were ultimately resolved, most could have been prevented through earlier maintenance and clearer communication.

The Dunedin operation shows most landlords want to get things right - being proactive simply makes it easier. A planned, preventative approach reduces risk, saves money and creates better experiences for both landlords and tenants.

Tips to keep your property compliant:

1. Start each tenancy in good shape

• Carry out a thorough pre tenancy inspection.
• Ensure healthy homes standards requirements like heating, ventilation and insulation are fully compliant.
• Provide a complete healthy homes standards compliance statement.
• Confirm the property is clean and safe from day 1.

2. Keep heating and safety systems in working order

• Check fixed heaters and extractor fans regularly.
• Test smoke alarms and replace batteries routinely. Tenants must replace dead batteries during the tenancy if there are older-style smoke alarms with replaceable batteries.
• Make sure alarms meet legal placement and type requirements.

3. Schedule regular, preventative maintenance

• Clean gutters, check for leaks and address minor issues early.
• Respond quickly to tenant reported maintenance.
• Do not wait for small issues to grow into bigger problems.

4. Manage tenant caused damage promptly

Even when tenants are responsible, landlords should coordinate repairs quickly and communicate clearly about costs and expectations.

5. Document everything

• Keep written records of conversations and agreements.
• Save inspection reports, photos and invoices.
• Use written confirmations to avoid misunderstandings.

6. Stay informed

Keep up to date on your responsibilities and use Tenancy Services guidance and tools to ensure you’re meeting the requirements.

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If you are unsure about your responsibilities, use our website to find answers, see the legislation or get professional advice.

Residential Tenancies Act 1986 – New Zealand Legislation(external link)

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