Tenants - make sure your email address is up to date
Work continues to upgrade the Tenancy Bond system with more functionality coming at the end of this year. This will make bond transactions faster and provide more control over your bond transactions.
The system sends bond notifications by email.
If we do not have your correct email address, the system will not be able to reach you and we will need to communicate via the post, which will be slower and will not provide the benefits the new system can provide.
What you need to do
Email us at Bonddetailsupdate@mbie.govt.nz with your:
- full name
- tenancy address
- mobile phone number
- up-to-date email address
- bond number (if known)
Your address, phone number and name are needed to make sure we add your details to the right tenancy in our system. Only include your bond number if you know it.
Your email will be stored securely and used only for tenancy-related communications. See our privacy statement for more information.
This is part of a wider upgrade to make bond transactions more transparent and efficient for tenants, landlords, and property managers.
Last updated: 02 October 2025
