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Preventing problems with bonds
Read our tips on how to prevent problems with bonds during a tenancy. . Inspect the property at the start of a tenancy. Tenancy Services recommends that tenants and landlords do a thorough property inspection together at the start of the tenancy. They should then complete and sign the property inspection report, which is part o…
Paying a bond
If the landlord charges a general bond or a pet bond, or the bond is increased, the tenant must pay it. Find out what to check before paying a bond, how to pay a bond and what happens once the payment is made. Tenants can pay a: general bond at the start of the tenancy pet bond when they get consent to keep a pet. If the lan…
Rental bond data
This rental bond data provides information about the activity level in the housing rental market since January 1993. By comparison, the market rent online tool provides rental information for the previous 6 months. Rental bond data, February 1993 to December 2025. Last updated 9 March 2026. Updated monthly. By territorial…
Increasing or decreasing a bond
If the landlord increases the rent, they can ask the tenant to pay a bond top-up. This can be for a general bond and pet bond. If the landlord permanently decreases the rent, a portion of the general bond or pet bond will need to be refunded to the tenant. When the landlord can increase the bond. The landlord can increase a gen…
Refunding a general bond
A general bond is usually refunded at the end of the tenancy if there is no money owed. Find out when a tenant can get a general bond refund, how much can be refunded and when to apply for one. When tenants can get a general bond refund. At the end of the tenancy, landlords and tenants can do a property check. The tenant will…
Charging a general bond
Landlords can charge a general bond when tenants move into a property. Find out when they can charge a general bond, what it covers and how much they can charge. Landlords can charge a general bond if they choose to. If they charge a general bond, the tenant must pay this at the start of a tenancy. What a gene…
How to top up a bond in Bond Hub
If the landlord has increased the rent, they can ask the tenant to pay a bond top-up. It can be for a general bond or a pet bond. Landlords can lodge (deposit) the bond top-up online, using Bond Hub. If the landlord uses property management software (PMS), they can lodge the bond using that software instead of using Bond Hub…
How to lodge a new bond in Bond Hub
If landlords have charged a general bond, a pet bond, or both, this needs to be lodged (deposited) with Tenancy Services. Landlords can lodge the bond online, using Bond Hub. If the landlord uses property management software (PMS), they can lodge the bond using that software instead of using Bond Hub. Using property manage…
Using property management software for bonds
Landlords can use their property management software (PMS) if it is integrated with our system. They can lodge a bond, lodge a bond top-up, and arrange a bond refund. What landlords can do using the software. If your software is integrated with our system, landlords can: lodge a new general bond or pet bond lodge a bond top-…
About lodging a bond
In most situations, landlords must lodge a general bond, pet bond or bond top-up payment with Tenancy Services. Find out when a bond does not have to be lodged, the timeframe to lodge it and how to lodge it. Who needs to lodge a bond. The landlord must lodge the tenant’s bond or bond top-up payment with Tenancy Services. If t…
