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14-day notice to remedy – all other breaches
This is a template letter for a landlord to send to a tenant who hasn't met their responsibilities. It notifies the tenant that they have 14 days to fix the situation.
Damage and repairs
If something gets damaged in a rental property, or needs repairing, it is important to know who is responsible for fixing and paying for the problem. Tenants must contact the landlord if something needs fixing. Tenants must tell the landlord straight away if they are aware something needs to be repaired or maintained, no matter h…
Breaches of the Residential Tenancies Act
When a tenant or landlord breaches the Residential Tenancies Act (the Act), it’s important to understand what you can do to put it right. What is a breach. The Act sets out the rights and responsibilities of landlords and tenants. When someone doesn’t follow the rules, it’s a breach of the Act. Someone can breach the Act by:…
Self-resolution
Self-resolution means sorting out problems by talking to the other person. It can lead to a less stressful and more positive working relationship in the tenancy. Set up a meeting to discuss the problem. Talking face-to-face is often easier than exchanging emails, letters or text messages. It can also reduce the chances of thin…
FastTrack Resolution
… circumstances: Where the rent is in arrears or other money is owed and you require a Monetary Order only as a consequence. . ✓. Where you have: issued a 14 day notice to remedy rent arrears and that notice has expired without remedy; OR the rent is 21 days in arrears or more (when you file your FastTrack application); AND y…
Initial property inspection
Property inspections are important. Tenants and landlords should check the property together at the start of a tenancy to avoid problems later on. Complete a property inspection. The residential tenancy agreement template includes the property inspection report. This form asks you to record the condition of the rental property…
Rent arrears and overdue rent
Tenants and landlords need to know what to do when rent is overdue, and where they can go for help. If tenants do not pay their rent on time it is a breach of the tenancy agreement and the Residential Tenancies Act 1986 (the Act). The tenancy agreement will say how the rent is to be paid and when. Responsibility for paying the…
Make agreements clear – and avoid stress later – with FastTrack Resolution
Our FastTrack Resolution service is designed for situations where money is owed, such as rent arrears or unpaid water charges, and provides a simple way to formally record an agreement that has already been reached. FastTrack Resolution helps both parties move forward with confidence, without needing to attend a full mediation appointment. Why…
Getting ready for the Tenancy Tribunal hearing
Being prepared for your Tribunal hearing is important. It gives you the best chance of having a successful application, or defending the claims against you. Read transcript for How to prepare for a hearing . How to prep…
Case conference
Case conferences have been introduced into the Tenancy Tribunal process. This is a form of preliminary meeting which is most often set as the first meeting between the adjudicator and the parties. Case conferences are normally held via teleconference. Generally, the adjudicator will use a case conference to: confirm what the i…
