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Rules about pets

Requesting pet consent

… If the tenant has already requested pet consent on or after 1 December 2025, the landlord could have approved ongoing consent for: specific types or species of pets (for example, a cat or breed of dog) number of pets. This means if the tenant gets another pet that is approved under the ongoing consent conditions, they do not need…

Home Starting a tenancy Rules about pets Requesting pet consent
Rules about pets

What is a pet

If a tenant wants to keep an animal as a pet at their property, the tenant and landlord should agree it is a pet. Find out what is considered a pet and the exemptions for disability assist dogs. If a tenant already had approval to keep a pet before 1 December 2025, you do not need to agree on what is a pet. This is because…

Home Starting a tenancy Rules about pets What is a pet
Damage and repairs

Pet-related damage

… includes direct damage caused by the pet and indirect damage that results from keeping a pet. Examples of direct damage could be: scratched floors chewed fittings stained carpets.   An example of indirect damage could be fleas or pests bought in by a pet, causing infestation. If there is pet-related damage. If there…

Home Maintenance & inspections Damage and repairs Pet-related damage
Rules about pets

When landlords can refuse pets

… features that would be difficult to repair if damaged by a pet the property has unique features that make keeping a pet risky or impractical. Legal restrictions. Sometimes pets are not legally allowed at the property. This could be due to: local authority rules, bylaws or regulations, for example, local or regional council body corpora…

Home Starting a tenancy Rules about pets When landlords can refuse pets
Charging a bond

Charging a pet bond

… charge for pet bond. Landlords can charge a maximum of 2 weeks’ rent.  . Landlords can only charge 1 pet bond per tenancy. This means if a tenant got consent for 2 or more pets, only 1 pet bond can be charged. If a landlord charges more than 2 weeks’ rent, they could receive a penalty of up to $3,000. If the landlor…

Home Rent, bonds & bills Bonds Charging a bond Charging a pet bond
Forms & resources

Request to keep a pet at a rental property

This is a recommended template to help make informed decisions for requests to keep a pet at a rental property.

Home Forms & resources
Refunding a bond

Refunding a pet bond

… when to apply for one. When tenants can get a pet bond refund. The tenant can get a refund of their pet bond if: they are no longer keeping any consented pets at the property there is no pet-related damage to the property that is more than fair wear and tear, and the landlord and tenant have agreed to refund the bond. Pet…

Home Rent, bonds & bills Bonds Refunding a bond Refunding a pet bond
Rules about pets

Pet consent conditions

If a landlord approves a pet consent request, they can set certain conditions that a tenant must meet. The conditions must be reasonable. If a tenant already had approval to keep a pet before 1 December 2025, they must continue to meet the conditions that were set as part of that approval. The landlord cannot set new condit…

Home Starting a tenancy Rules about pets Pet consent conditions
Requesting pet consent

Talk with other tenants before requesting pet consent

… else living at the property. Who will pay the pet bond (if the landlord asks for one). Who will be responsible for pet-related damage (if any). Allergies and suitable pets. Areas of the property that are off-limits for the pet. Document conversations or decisions. It is a good idea to document any conversations or…

Home Starting a tenancy Rules about pets Requesting pet consent Talk with other tenants before requesting pet consent
Starting a tenancy

Rules about pets

If a tenant wants to keep an animal as a pet at their property, there are rules they must meet to be able to keep the pet. If a tenant wants to start keeping a pet on or after 1 December 2025, they must request a pet consent. If the landlord approves, they can set certain conditions the tenant has to meet, for example to pay a pet…

Home Starting a tenancy Rules about pets