Contacting the team
If there are ongoing breaches of the Residential Tenancies Act, our compliance team can monitor and enforce compliance.
If you think there has been a serious or ongoing breach of the Act, use this form to give us the details of your issue.
Fields marked as (required) must be completed in order for us to get a full outline of the problem and to contact you if needed.
Please note this is not an application to the Tenancy Tribunal.
The bottom line for renting a place of your own is simple. Get an agreement in writing with your landlord so there is no doubt as to what has been agreed to. Keep receipts of payments. Know your rights and obligations as a tenant.
Tenants and landlords are responsible for different tasks around the grounds of a property.
If you want to end your tenancy, it's important to understand the rules for giving notice.
Our Renting and You booklet explains your basic rights and what you must do under New Zealand tenancy law (called the ‘Residential Tenancies Act’).
This form is for a landlord and tenant to fill in together before the tenant moves in. It sets out the key things the landlord and tenant agree to do, like when rent is paid, if pets are allowed, etc.
This form is for a landlord to gather information from a prospective tenant.
Use this form at the end of a tenancy, to claim the bond lodged with Tenancy Services. It must be filled in and signed by the same people who signed the original Bond lodgement form.
Use this form at the beginning of a tenancy. It records how much bond money the landlord has collected, and it is sent with the money to Tenancy Services to be held until the tenancy ends and the tenant moves out.
Landlords must either complete this form or attach an insulation statement containing the same information.
