Contacting the team

If there are ongoing breaches of the Residential Tenancies Act, our compliance team can monitor and enforce compliance. 

If you think there has been a serious or ongoing breach of the Act, use this form to give us the details of your issue.

Fields marked as (required) must be completed in order for us to get a full outline of the problem and to contact you if needed.

Please note this is not an application to the Tenancy Tribunal.

Your details
Your details
Are you a tenant or landlord?
Who is the problem about?
Who is the problem about?
Are they a tenant or landlord?
Does the landlord own more than one rental property?
Does the property manager manage more than one property?
Tenancy details
Tenancy details
Is there a written tenancy agreement?
Is the tenancy current?
Has a bond been paid?
Was the bond lodged?
Details of the problem
Details of the problem
What is your problem about?
Declaration
Declaration
  • I understand that the information provided by me will be used by the Ministry for the purposes of undertaking its’ functions under the Residential Tenancies Act. The information I have provided is true and accurate to the best of my knowledge.
  • I understand that the information I have provided will be stored and used in accordance with MBIE’s privacy policy.
  • I understand that the provision of this information is voluntary and that the Ministry may be unable to act if insufficient information is provided.