Contacting the team

Our team monitors and enforces compliance if there are breaches of the Residential Tenancies Act 1986 (the Act).

If you think there has been a serious or ongoing breach of the Act, use this form to send us details of the issue.

The information you provide will only be used for investigating and enforcing breaches of the Act.

Read our privacy policy for more information

Fields with (*) must contain information

Please note this is not an application to the Tenancy Tribunal. If you have applied to the tenancy tribunal, do not fill in this application.

How to apply to the Tenancy Tribunal

If you have an issue with the other party, we strongly recommend you take the following actions to rectify the issue before getting in touch with us.

Self-resolution

14-day notice to remedy

Your details
Your details
Are you a:*
If you are not the tenant, is the tenant aware of the complaint being submitted to the compliance and investigations team?
Who is the problem about?
Who is the problem about?
Are they a:
Tenancy details
Tenancy details
Is there a signed tenancy agreement?*
Are you renting a room in the property?
Is the tenancy fixed term or periodic?
Who lives or lived in the property?
Has the tenancy ended?
Has a bond been paid?
Was the bond lodged?
Details of the problem
Details of the problem
What is your problem about?
Declaration
Declaration

By submitting this information:

  • I understand that the information provided by me will be used by the Ministry for the purposes of undertaking its’ functions under the Residential Tenancies Act. The information I have provided is true and accurate to the best of my knowledge.
  • I understand that the information I have provided will be stored and used in accordance with MBIE’s privacy policy.
  • I understand that the provision of this information is voluntary and that the Ministry may be unable to act if insufficient information is provided.