22 February 2022

We’re wanting to find out if the current bond transfer service is fit for purpose. Give us your feedback to help shape what we do with the service in the future.

A bond transfer is when a tenant moves their bond from their old tenancy to their new tenancy instead of going through the refund process.

If you’ve completed a bond transfer or are about to complete one with us, we’d like to hear about your experience.

Bond transfers experience survey(external link)

The survey is anonymous and should take you approximately 5 minutes to complete. It is open until 11:45pm Tuesday, 8 March. 

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