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COVID-19: Auckland is at Alert Level 2. The rest of New Zealand is at Alert Level 1.
Read our COVID-19 page for more information for landlords and tenants.
- About us
- About Tenancy Services
- Contact us
- News
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Starting a tenancy
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- New to renting toggle third level menu
- Types of tenancies toggle third level menu
- Tenancy agreements toggle third level menu
- Who is protected toggle third level menu
- Flatting
- Renting affected properties toggle third level menu
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Rent, bond & bills
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- Market rent toggle third level menu
- Rent toggle third level menu
- Bond toggle third level menu
- Letting fees and key money
- Utilities and other payments
- Water and wastewater charges
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Healthy homes
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- About the healthy homes standards
- Heating standard
- Insulation standard
- Ventilation standard toggle third level menu
- Moisture ingress and drainage standard
- Draught stopping standard
- Exemptions to the healthy homes standards
- Healthy homes compliance timeframes
- Compliance statement toggle third level menu
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Maintenance & inspections
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- Insulation toggle third level menu
- Heating and ventilation
- Smoke alarms in rental properties
- Mould and dampness
- Property maintenance toggle third level menu
- Repairs and damages toggle third level menu
- Access
- Inspections
- Pests and infestations
- Locks and security
- Laws and bylaws
- Quiet enjoyment
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Ending a tenancy
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- Giving notice to end a tenancy toggle third level menu
- Change of landlord or tenant toggle third level menu
- Expiry of a fixed-term tenancy
- Ending a fixed-term tenancy early
- What to do when a tenancy ends
- Serving notices
- Abandoned premises and goods toggle third level menu
- Subletting
- What to know when a tenancy ends
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Disputes
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- Breaches of the Act toggle third level menu
- Disputes process
- Self-resolution
- FastTrack Resolution
- Mediation toggle third level menu
- Tenancy Tribunal toggle third level menu
- Enforcing decisions toggle third level menu
- Searching Tribunal orders
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Forms & resources
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- Bond lodgement form
- Additional tenants bond lodgement form
- Bond refund form
- Additional tenants bond refund form
- Bond transfer form
- Change of landlord/agent form
- Change of tenant form
- Tenancy Tribunal application online
- Application for contact information
- Boarding House Agreement
- Pre-tenancy application form
- Property Inspection Report - fillable
- 14-day notice to remedy – breach of landlord responsibilities
- 14-day notice to remedy – all other breaches
- 14-day notice to remedy – rent arrears
- Residential tenancy agreement
- Flat/house sharing agreement
- Notice of rent increase
- Notice of rent increase - boarding house tenancy
- Notice to terminate a periodic tenancy - where owner requires premises to occupy themselves or for a family member
- Notice to terminate a periodic tenancy - where landlord requires premises for occupation by employees
- Notice to terminate a periodic tenancy - where the premises have been sold and vacant possession is a condition of the sale
- Notice to terminate a periodic tenancy - from tenant to landlord
- Notice of intention not to continue a fixed-term tenancy - from tenant to landlord
- Notice of intention not to continue a fixed-term tenancy - from landlord to tenant for tenancies signed on or after 11 Feb 2021
- Notice not to continue fixed-term tenancy - from landlord to tenant for tenancies signed before 11 Feb 2021
- Sample rent summary
- Subscribe to our newsletters
- Contact details for the landlord
- Ordering tenancy publications
- Lodge and pay your bond online
- Contact the Compliance and Investigations team
- Landlord compliance checklist
- Rental issues - when you've tried everything else
- Insulation statement
- Enforcing a sealed mediator’s order or a Tenancy Tribunal order
- Dealing with disputes video
- Maintenance and inspections video
- Starting a tenancy video
- Chinese captioned video - tips about starting a tenancy 观看带有中文字幕的介绍影片
- Rent, bond and bills video
- Compliance and investigation video
- Renting and You - a guide for landlords and tenants (English Translation)
- Short guide to good renting (English translation)
- Insulation requirements
- Healthy homes standards: Heating guidance
- Healthy homes standards: Insulation guidance
- Healthy homes standards: Ventilation guidance
- Healthy homes standards: Moisture ingress and drainage guidance
- Healthy homes standards: Draught stopping guidance
- Heating Assessment Tool
- Insulation tool: Do you need to upgrade your insulation?
- Insulation statement template
- Insurance statement template
- Healthy homes intent to comply statement – residential tenancies
- Healthy homes intent to comply statement – boarding house tenancies
- Compliance statement
- Settling disputes by self-resolution
- Rent arrears factsheet
- Notice of overdue rent
- Notice of anti-social behaviour
- Anti-social behaviour factsheet
- Residential Tenancies Amendement Act 2020 Factsheet - A4 print version
- Residential Tenancies Amendement Act 2020 Factsheet - A3 web version
- Objection to an improvement notice
