Case Coordinator

Hamilton

The Department of Building and Housing was established in November 2004 to bring together building and housing sector policy, regulation, dispute resolution and other related services. Our vision is to create a high performing agency that delivers an effective policy and regulatory environment for the building and housing sector. We want all New Zealanders to have access to quality homes and buildings.

The Case Coordinator’s role is to process and track applications from Landlords and Tenants to the Tenancy Tribunal. The case-coordinator will respond to customer enquiries relating to the Residential Tenancies Act and the Tenancy Tribunal. You will work closely with the Mediators and the other Tenancy Tribunal staff to assist them in the implementation of their duties.

For this role we are looking for an excellent communicator who is able to work effectively as a team member. A strong customer focus and commitment to quality service delivery is essential.  A very important attribute is accuracy of recording and attention to detail. 

For more information on these roles including a role description and an application form please see below.

To apply for this positions please send a copy of your CV and an application form quoting the reference number to jobs@dbh.govt.nz. Alternatively it can posted to
Human Resources,
Department of Building and Housing,
P O Box 10729,
Wellington.

Applications must be received by 5.00 pm on 21 July 2008.